Select an operating system and version to see available software for this product. See your browser’s documentation for specific instructions. Select from the products you own. Warranty withdrawn refurbished product: This could take up to 3 minutes, depending on your computer and connection speed.
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Select your desired files and a list of links will be sent by email. The ink levels in non-HP, refilled, and remanufactured cartridges cannot be read by the printer. Any warranty support needed would be completed by the third party that sold the product. Asia Pacific and Oceania.
Solution Complete the following steps to resolve this issue. Issue The printer is working, but the colors in the printed output are not the expected colors.
Europe, Middle East, Africa. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? HP Download and Install Assistant. We are unable to determine your warranty status for the product and serial number provided. The ink levels are displayed.
Each icon corresponds to the cartridge that is the color of the icon.
Photismart selected files Download files.
Service or replace your HP product if you completed all preceding steps. Solution and Diagnostic Data Collection. Press to select Toolsthen press OK. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty.
It matches the product: Photosmarg Virtual Agent is currently unavailable. Calibrate the color If the cartridges have not been refilled and none are empty, try calibrating the color. Would you like to view the product details page for the new product?